FREE SHIPPING
We use postal service for all our small items ( woodcarvings, paintings, textiles…)
Your piece will be well packed ( air bubble and corrugated box) by our staff and send by registered airmail.
The delivery time is around 1 to 2 weeks…Please note there is no tracking for registered airmail .But no item has ever been lost since we use postal service.
We can also ship by EMS ,DHL, UPS, FEDEX with an additional cost…In this case , please contact us before proceeding to your online purchase.
CONTACT US FOR SHIPPING
It is necessary to precisely calculate the shipping cost to your destination for all the items mentioned with the quote ” contact us for shipping.
The shipping mode will be by sea freight.
We usually use the service of Direct Shipping and Export ( www.directshippingexport.net). This is a professional shipping company, based in Chiang Mai, Thailand and near my warehouse.
Please let us know your selection by using the form “Get the shipping price” to be found in your shopping cart. Just add your selection to the cart, then the code of all your selected items will automatically appear in the mail form.
The minimum sea freight is 1 cubic meter.
Customs clearance, import tax, vat, road transportation within the country of destination are the sole responsibility of the buyer. A custom agent or forwarder should preferably be hired to help clearance of your goods.
Our shipping quotation will included the packing ( wooden crate), local transportation to the thai seaport, customs declaration, sea freight. The assurance is optional ( 3% of the value of your merchandise).
RETURN & MONEY BACK GUARANTEE
We would like you to be completely satisfied with your purchase. But we understand that merchandise need to be returned if not stated within the item description.
Contact us within 1 week of reception of your merchandise, with pictures of your return goods.
Please note that the shipping costs, insurance are non-refundable.
Email us prior to doing this.
